Actual Education Interactive Guided Tours

Rest Assured - We're Here to Help!

We want you to enjoy your Interactive Guided Tour and that means we need to support you with any problems you may have. We promise to try our very best to help you get your tour working, if we can't then you are covered by our 30 day, 'no quibble' returns policy so you have no risk when buying from us.software has been tested on 'factory fresh' computers and all that should be needed are the free, included, drivers.

A troubleshooting page with video tutorials and walk-throughs has been included on each CD-ROM. Our website has a dedicated page to help anyone who has problems with our software.

Someone once said that if builders built the way software designers designed then the first woodpecker would have ruined civilization and sadly there is an element of truth here. Despite our tests and checks things still happen which we didn't expect. We are committed to helping reduce and remove as many problems as possible.

What Type of Technical Support is Available?

• Each CD-ROM comes with a troubleshooting page which has extra drivers and video walk-throughs which make it easy for you to solve most problems.

• The most you will probably need to do is install the drivers included on the CD-ROM. This is almost a 'one-click' process.

• Our website will build up an archive of problems and solutions which can be accessed at any time.

• You can email us for specific support issues. We're committed to removing as many potential problems as possible.

• You are completely covered both by international selling laws, PayPal/Visa protection (if these were used) and our own 30 day, 'no quibble' returns policy.

(Screenshot showing the support and
troubleshooting page on our CD-ROMs)

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(Screenshot showing the various help
options available on each CD-ROM. )